Banks have moved to 7-day payment processing!

 

Banks are now processing payments 7 days a week. This means that your direct debit day will always occur on the actual due date and will no longer be moved to the next business day. To ensure you do not get caught out you just need to make sure there are sufficient funds in your nominated account on the night before your direct debit date.

As we have always done, we will let you know the amount owing and the date that it will be direct debited in the email we send you when we send your invoice. The only thing that will change is that these dates will now sometimes occur on a weekend or public holiday day.

For example: Currently, if your direct debit falls on 20 August, which is a Sunday, in the past the actual date of the direct debit would have moved to Monday, 21 August being the next business day. But now our bank will process payments 7 days a week. So if your direct debit falls on Sunday 20 August, it will be debited on Sunday.

Direct Debit Terms

Direct Debit Authority 

 

As the acceptor

I authorise you to debit my account with the amounts of direct debits from Fuel to Go with the authorisation code specified on the authority in accordance with the authority until further notice. 

I agree that this authority is subject to: 

  • The bank's terms and conditions that relate to my account, and 
  • The specific terms and conditions listed below. 

 

Specific conditions relating to notices and disputes

I may ask my bank to reverse a direct debit up to 120 calendar days after the debit if: 

  • I don’t receive a written notice of the amount and date of each direct debit from the initiator, or 
  • I receive a written notice but the amount or the date of debiting is different from the amount or the date specified on the notice. 

The initiator is required to give you a written notice of the amount and date of each direct debit no less than 2 business days before the date of the debit. 

If the bank dishonours a direct debit but the initiator sends the direct debit again within 5 business days of the dishonour, the initiator is not required to give you a second notice of the amount and date of the direct debit.